Hakan Sevimoğlu Hakan SevimoğluFreelance Developer · 18 yrs
Cruise · Cabins · Sailings

Cruise Booking Software: An Online Reservation System That Sells Cruise Sailings Cabin by Cabin

For agencies that sell cruises and for boat and ship operators, I bring sailing, cabin and passenger management into one system. Customers choose the sailing and cabin category, see the price for their party size and pay the deposit online; your office tracks remaining payments, passenger documents and shore excursions from the same panel.

Quick answerCruise booking software is a sales and operations system that manages sailing schedules and port itineraries, cabin categories and cabin inventory, per-person and single-supplement pricing, port taxes and service charges, shore excursion sales, deposit and balance payment schedules, passenger passport details and agency commissions. Hakan Sevimoğlu builds these systems to order, using the booking and 3D Secure payment infrastructure he set up on his BiletBank-integrated flight ticket platform.

Written by Hakan Sevimoğlu · Last updated:

Why cruise sales don't fit general tour software

What you sell on a cruise is a cabin and that cabin's occupancy for the whole sailing. The price changes with the cabin category (inside, ocean view, balcony, suite), the number of people in the cabin and the children's ages; a supplement applies to single occupancy. On top of that come port taxes, service charges (gratuities) and optional shore excursions.

General tour software works with hotel rooms and bus seats, so it can only handle this structure with manual calculations. In cruise booking software, sailings, ships, cabin categories and cabin inventory are kept as separate data models; pricing rules are entered once and calculated correctly in every quote.

Sailings, ships and cabin inventory

  • Ship setup: cabin categories, capacity per category, deck plan image
  • Sailing calendar: departure port, ports of call, day-by-day itinerary and arrival
  • Cabin inventory: block cabins allocated to your agency, option period, sold and available cabins
  • Pricing: by category and party size, child discounts, single supplement, early booking
  • Port taxes, service charges and insurance shown as separate line items
  • Shore excursions and add-on services sold per port

Customers search sailings on the website by port and date range, see the day-by-day itinerary and cabin options, and book while seeing the total price itemized line by line.

Deposit, installment and balance payment schedule

Cruise bookings are usually made months in advance and paid in parts. The system collects the deposit at booking with 3D Secure, creates a payment plan for the balance and sends the customer a payment link before each due date. Bank installment options are shown with real rates.

I build the payment infrastructure on the 3D Secure and real bank installment flow I took live on the flight booking software project: the amount shown in the cart matches the amount charged to the card exactly, and cancellation and refund rules stay tied to the booking.

Passenger documents and agency operations

For each passenger, full name, date of birth, nationality and passport details are collected per cabin; the list of missing documents and reminders for ports that require a visa appear on the operations screen. For group sales, cabin allocation and roommate matching are done from a single screen.

Separate users, commission rates and sales reports are set up for sub-agencies and sales representatives. If cabin and price data can be pulled from the cruise line's agency system via API or XML, an integration is built; if not, inventory is managed from the panel.

Blue Cruise, gulet and day boat trips

The same infrastructure is adapted for local gulet and Blue Cruise operators: cabins per boat, weekly sailings, full-boat charters and per-person cabin sales are managed together. For operators selling day boat trips on the Aegean and Mediterranean, quota-based online tickets and QR boarding control can be added; a ticket sales kiosk can also be used for QR boarding.

What I offer

  • Cabin inventory

    Category, block cabin and option tracking.

  • Accurate pricing

    Party size, children, single supplement, port taxes.

  • Sailing itinerary

    Port-by-port, day-by-day itinerary.

  • Split payments

    Deposit, installments and balance reminders.

  • Passenger documents

    Passport and missing document tracking.

  • Agency panel

    Sub-agencies, commissions and sales reports.

Technologies I use

PHP 8LaravelMySQLREST APIXML3D SecurePWA

Example projects

A selection of live projects serving real users.

How we work

  1. Free intro call

    We clarify needs, existing systems and goals together.

  2. Quote & roadmap

    Scope, technology, timeline and budget within 24 hours.

  3. Staged development

    Weekly demos and a live test environment.

  4. Launch & support

    Go-live, training and ongoing maintenance.

Free pre-analysisThe first meeting and roadmap are completely free, with no obligation.

Staged delivery and approvalYou review each module on a test environment before we move on.

Written scope and rightsScope, delivery and source code rights are defined in the contract.

Frequently asked questions

What is the difference between cruise booking software and tour software?

Cruise booking software manages cruise-specific items such as cabin categories, cabin inventory, cabin prices by party size, port taxes and shore excursions with separate data models; tour software focuses on land tour components such as hotel rooms, bus seats and guides.

Can it connect to cruise lines' systems?

If the cruise line or supplier provides API or XML data to agencies, cabin and price data is integrated. If not, the block cabins allocated to your agency are managed from the panel.

Can I sell with deposits and installments?

Yes. The deposit is collected with 3D Secure, a payment plan is created for the balance and the customer receives a payment link before the due date; bank installments are shown with real rates.

Can Blue Cruise and gulet operators use it?

Yes. Cabins per boat, weekly sailings, full-boat charters and per-person cabin sales are managed in the same system.

Can the website be multilingual?

Yes. Sailing and cabin content can be offered in Turkish, English, German and other languages, with prices in TL, EUR or USD.

How is the price determined?

An itemized quote is prepared based on the number of ships and sailings, integration needs, the payment plan and the scope of the agency panel.

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